Job title: WORKSHOP SUPERVISOR
Contract type: Permanent
Percentage: 100%
Location: Kuwait
Employer: Al Babtain Group
Reference: AB00030
Closing date: ASAP
WORKSHOP SUPERVISOR
Supervise workshop operation system reference to ideal standards to gain and retain customer satisfaction.
RESPONSIBILITY:
1) Supervise the technicians’ performance (productivity and efficiency), coach and adjust errors in coordination with team leaders and update workshop in-charge
2) Assist the technician team leaders for analyzing technical problems and guide to solve them properly.
3) Review and ensure issuing warranty job cards with team leaders.
4) Oversee additional observations for repair or new technical issues related to technical works along with team leaders.
5) Analyze the Repeat and Rework report and submit it to technical department and set an action plan for repeat works and follow up implementation with team leaders.
6) Review all daily reports with job controller by end of every shift and assist workshop in-charge in administrative issues like overtime.etc. .
7) Report workshop in-charge for accidental events happen in workshop area.
8) Ensure of estimating parts subject to change and coordinate with service advisor to obtain customer approval after making sure of parts availability in spare parts department.
9) Ensure of cleanliness and orderliness of work area, proper operating for all equipments and machines, safety of technicians and customer vehicles.
EXPERIENCE:
5 years or above in a similar position
QUALIFICATION:
Diploma in Automobile/Mechanical Engineering or similar
KNOWLEDGE & SKILLS:
Mechanical — Knowledge of vehicles designs, uses, repair and maintenance.
Leadership and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
Excellent command of English Language
Good command of Computers
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