Job title: Receptionist

Contract type: Permanent

Percentage: 100%

Location: Brussel

Employer: Thon Hotel

Closing date: ASAP

Apply for the job here.

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Receptionist

The Front Desk is the central information point for our guests. It is important for a receptionist to be aware of what is going on in and around the hotel. As receptionist you will be in charge of the good fonctionning of a guest stay from the moment of arrival until the moment departure.

Job Description:

Check-in
Check-out
Telephone standards
Cashiering
Making reservations
Reporting
Messaging
Problem solving
Wake up call handling
Assist with luggage storage
Provide assistance to our guests where needed
Assist guest with information on local attractions, museums, restaurants and so on..
Report (technical) problems
Communicate with the different departments
Ensure the work area remains clean and fully stocked

We are looking for:
Person graduated in a hotel / tourism school or with apprenticeship qualifications
Dynamic, motivated and service minded person
Flexible (working in shifts, also night shifts from time to time)
Friendly personality and high standard of customers' approach
Fluent in written and verbal English and French (Dutch or any other language is a must)
Excel and word Experience knowledge (Opera is a plus)
Good organisation and communication skills
Can handle more than one task/situation at the time and keeps control in stressful situations
Analyses relevant information about an issue and makes conscious decisions for action
Pratical working experience in Front Office Area (reception, cashiering, night reception) is a plus

We offer:
Full time contract
Training and a varied job within a young and dynamic team and enjoyable working atmosphere.
A wide range of perspectives in a group in full expansion.
Hospital Insurance.

For further information and a job description please contact

Thon Hotels

Thon Hotels is one of the largest hotel chains in Brussels, with more than 1,500 hotel rooms and 46 meeting rooms in five hotels and two apart-hotels. With locations near the airport, in the city centre, on the trendy Avenue Louise and in the EU-district, we offer exquisite restaurants and walking distance to shopping areas, cultural attractions and European city life. We offer effective and modern conference locations, including small meeting rooms and large conference halls.

Our properties in Brussels include Stanhope Hotel, Thon Hotel Brussels City Centre, Thon Hotel Bristol Stephanie, Thon Hotel EU, Thon Hotel Brussels Airport and Thon Residence Florence and Thon Residence Parnasse.

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