Job title: Account Manager

Number of positions: 3

Contract type: Permanent

Percentage: 100%

Location: Barcelona

Reference: SP.STORAGE

Closing date: 20-04-2013

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Norwegian, Swedish, Finnish and Danish Channel Account
Managers, BARCELONA

The Channel Account Manager is responsible for working closely with the in-country resellers. In this position you will cultivate and grow assigned installed base of reseller accounts. You will be assigned a portfolio of active resellers. Must be able to drive a reseller satisfaction, churn, and renewal, up-selling and cross-selling. Create a reseller retention plan and related relational marketing activities to increase reseller networking and loyalty.

Main Responsibilities

• Build and maintain a relationship with a set of the client’s resellers, in order to increase the revenue
the resellers generate for the client
• Execute and achieve sales quota and targets.
• Prepare commercial and technical service proposals and ensure such proposals
• Focus on driving profitability through proactive management.
• Track, manage, and report ongoing activity relative to sales plan.
• Reviewing level of client satisfaction and escalating issues when necessary.
• Communicate client feedback to appropriate parties for follow up and resolution.
• Timely response and resolution of incoming customer or resellers calls regarding service issues,
customer inquiries and request for additional services.

We offer:
• Full time positions
• Long Term Contract
• Barcelona Centre
• Working on an international environment
• Extensive training on market leading products, personal development programs and mentoring to fully
develop skills
• Good career prospects in a multinational company

Requirements:
• High/native level of Norwegian, Danish, Swedish or Finnish language.
• Fluent in English
•Two years of related technical sales experience
• Experience in working in Channel environment, knowledge of partners and distributors
• Familiar with channel programs
• Excellent negotiation management and strong communication skills (verbal & written) including
excellent telephone and presentation skills
• Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work
priorization
• Ability to demonstrate innovation and good judgment/problem-solving skills when making decisions
• Ability to establish an individual course of action to accomplish goals while using appropriate

Resources:
• Familiar with sales CRMs. Microsoft office

For further information and a job description please contact

scandinavianpersonnel.com